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PRIVACY POLICY

Last Updated: March 19, 2025

1. INTRODUCTION

Life Itinerary Design ("LID," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services. By accessing or using our Services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. INFORMATION WE COLLECT

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

2.1 Information You Provide to Us

We collect information you provide directly to us when you:

  • Create an account
  • Complete our assessment questionnaire
  • Submit forms or applications
  • Communicate with us
  • Purchase our services

This information may include:

  • Personal identifiers (name, email address, phone number)
  • Demographic information (age, nationality, family composition)
  • Financial information (income level, tax status, investment preferences)
  • Location information (current residence, desired destinations)
  • Professional information (occupation, industry, work style)
  • Lifestyle preferences (climate preferences, educational needs, healthcare requirements)
  • Immigration goals (visa preferences, citizenship aspirations)

2.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Location data (country, city)
  • Cookies and similar technologies

For more information about our use of cookies, please see Section 9 below.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners
  • Service providers
  • Payment processors
  • Public databases

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Generate personalized country recommendations based on your assessment responses
  • Process transactions and manage your account
  • Communicate with you about our Services
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as data analysis, payment processing, and customer service.

4.2 For Legal Reasons

We may disclose your information if we believe that disclosure is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our Terms of Service
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect the rights, property, or safety of Life Itinerary Design, our users, or others

4.3 Business Transfers

We may share or transfer your information in connection with a merger, acquisition, reorganization, sale of assets, bankruptcy, or similar event.

4.4 With Your Consent

We may share your information with third parties when you consent to such sharing.

5. DATA RETENTION

We will retain your information for as long as your account is active, as necessary to provide you with the Services, or as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You may request access to your personal information.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information.
  • Restriction: You may request that we restrict the processing of your information.
  • Data portability: You may request a copy of your information in a structured, commonly used, and machine-readable format.
  • Objection: You may object to our processing of your information.

To exercise these rights, please contact us using the information provided in Section 12 below.

8. INTERNATIONAL DATA TRANSFERS

We are based in Uruguay and process information on servers located in various countries. Your information may be transferred to and processed in countries other than the country in which you reside, which may have different data protection laws.

By using our Services, you consent to the transfer of your information to countries outside your country of residence, including Uruguay and the United States.

9. COOKIES AND SIMILAR TECHNOLOGIES

9.1 What Are Cookies

Cookies are small data files stored on your device when you visit a website. We use cookies and similar technologies to enhance your experience, analyze usage, and improve the functionality of our Services.

9.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our Services.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Services.
  • Functionality Cookies: Enable us to personalize content for you.
  • Targeting Cookies: Record your visit to our Services, the pages you have visited, and the links you have followed.

9.3 Your Choices

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

10. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete such information as soon as possible.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided an email address) or by means of a notice on our Services prior to the change becoming effective.

12. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@lifeitinerary.design

Address:
Life Itinerary Design
Av. Luis Alberto de Herrera 1248
Montevideo, Uruguay

13. SPECIFIC REGIONAL PROVISIONS

13.1 European Economic Area (EEA), United Kingdom, and Switzerland

If you are located in the EEA, United Kingdom, or Switzerland, the following additional provisions apply:

Legal Basis for Processing: We process your personal information based on the following legal bases:

  • Consent
  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations

Data Controller: Life Itinerary Design is the data controller of your personal information.

Data Protection Officer: You can contact our Data Protection Officer at dpo@lifedesign.com.

Supervisory Authority: You have the right to lodge a complaint with a supervisory authority.

13.2 California Residents

If you are a California resident, the following additional provisions apply:

California Consumer Privacy Act (CCPA): You have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt-out of the sale of your personal information
  • Non-discrimination for exercising your rights

To exercise these rights, please contact us using the information provided in Section 12.

In the past 12 months, we have collected the categories of personal information described in Section 2. We do not sell your personal information as defined by the CCPA.

13.3 Do Not Track

Some browsers offer a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Because there is not yet an accepted standard for how to respond to Do Not Track signals, we do not currently respond to such signals.

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